Overview

For the safety of our customers, and due to the personal and hygienic nature of wigs, hair bundles, and hair care products, all sales are final. We cannot accept returns, exchanges, or refunds once an order has been placed.

This strict policy helps us ensure that every product we ship is brand new, unused, and free from any risk of contamination or allergic reaction.

Defective or Damaged Items

If your order arrives damaged or defective, please contact us at waviii2025@hotmail.com within 48 hours of delivery, along with photos of the item and packaging.

• While we cannot accept returns, we will issue you a discount code for your next purchase as a gesture of goodwill.

Important Notice

• No opened or used products can ever be accepted back due to hygiene and allergy risks.

• Please check your order carefully before completing your purchase.

Need Help?

If you have any questions before ordering, or if you experience an issue with your product, please contact us at waviii2025@hotmail.com. Our team is here to help and ensure you have a positive shopping experience.